About Luxehouze

Luxehouze is a fast-growing omnichannel luxury marketplace operating across Indonesia and Singapore, serving high-value customers in watches, fashion, and beauty. We operate in an environment where trust, speed and excellence matter, and where outcomes matter more than activity.

We are looking for a Senior Product Researcher, who takes responsibility naturally, thinks in outcomes and wants to build, improve, and scale — not just “execute tasks.”

Responsibilities:

• Plan, design, and execute end-to-end qualitative and quantitative research, including interviews, usability testing, surveys, and diary studies

• Translate complex user behaviors into clear insights, opportunity areas, and product recommendations

• Collaborate closely with Product Managers and Designers to shape product discovery, validation, and prioritization

• Conduct research across multiple domains such as customer acquisition, conversion, trust, post-purchase experience, and internal tools

• Build and maintain user personas, journey maps, and insight repositories to support long-term product strategy

• Support experimentation by defining research hypotheses, success metrics, and evaluation frameworks

• Present research findings confidently to senior stakeholders, influencing roadmap and strategic decisions

• Ensure research practices are ethical, unbiased, and aligned with Luxehouze’s luxury brand positioning.

Qualifications:

• 4+ years of experience in Product Research, UX Research, or related fields, preferably in tech, marketplace, or e-commerce environments

• Strong experience conducting qualitative research (interviews, usability testing) with the ability to complement with quantitative methods

• Proven ability to translate research findings into practical, business-relevant insights

• Comfortable working in cross-functional teams with Product, Design, Engineering, and Business stakeholders

• Excellent communication and storytelling skills—able to influence without authority

• Experience working in fast-paced, ambiguous environments and managing multiple research streams

Bonus: Experience in luxury, fashion, watches, beauty, or high-consideration purchases / e-commerce / OTA (online travel agent)

Senior Product Researcher (Freelance will be converted to Full Time)

Submit Your Application