About Luxehouze
Luxehouze is Asia's leading online marketplace platform to buy and sell authentic luxury watches and bag from the likes of Richard Mille, Patek Philippe, Hermes and many more. Established in 2021, Luxehouze was created as a safe marketplace platform with two end customers in mind: both buyers and sellers. We ensure that all luxury goods being sold through our platform are 100% authentic and that our sellers are both credible and trustworthy through our rigorous verification and authentication processes that we have in place.
Responsibilities:
- Set targets, develop strategies, analyze data, and lead the team to achieve sales goals.
- Recruit, train, schedule, and evaluate sales staff and supervisors.
- Maintain high service standards, resolve complaints, and enhance the shopping experience.
- Monitor stock levels, oversee displays, and track product movements.
- Execute campaigns, manage promotions, and collaborate with marketing teams.
- Manage budgets, control costs, and ensure proper cash handling.
- Prepare reports, track KPIs, and optimize performance.
- Ensure adherence to policies, legal standards, and store safety.
- Foster teamwork, resolve conflicts, and lead by example.
- Stay updated on product trends and train staff accordingly.
Requirement & Qualifications:
- Bachelor’s Degree in Business, Marketing, or a related field. A Master’s degree can be a plus.
- Proven ability in sales, go-to-market launches, and operations, preferably within a B2C-focused environment.
- Strong business acumen, particularly with an understanding of the Singapore market.
- Background in operations (preferably from a startup company), with hands-on involvement in business growth.
- High level of agility and adaptability, with the ability to thrive in dynamic and fast-changing environments.
- Demonstrated leadership skills, with hands-on experience managing teams and driving business results.
- Excellent communication and stakeholder management skills.