Operations

Social Commerce Support Officer

Jakarta
Work Type: Full Time

Responsibilities:


  • Content Creation and Management: Assisting in organizing, and maintaining sales materials (presentations, case studies, brochures, etc.) that the sales team uses to close deals.

  • Social Media Monitoring : Checking & Monitoring Social Media Platform and ensure regular posting & utilization of Social Media

  • Sales Training: Helping develop or assist with onboarding and training programs for new salespeople, ensuring they are equipped with the knowledge and tools they need.

  • Sales Process Optimization: Working on improving the tools and systems that the sales team uses, such as CRM systems, automation tools, and communication platforms.

  • Data Analysis: Helping to track sales performance, compiling reports, and providing insights into what strategies or tools are working best.

  • Cross-Functional Collaboration: Communicating between the sales team, marketing, and other departments to ensure alignment and ensure the sales team is informed of the latest products, services, or campaigns.


Requirement & Qualifications:

  • With proficiency in Social Media Intelligence Tools : Social Bakers or similar tools, Google Data Studio (Social Media Report)

  • Minimum 3 Years Experience in Content Development 

  • Fluent in Content Development tools (Canva, capcut, etc)

  • Proficiency in Microsoft Office suite applications (Word, PowerPoint). 

  • Intermediate in Ms Excel - Data analyzing Formula (Lookup, Pivot, etc)

  • Proficiency in developing Business Process (Visio, Diagram.net, etc)

  • Prior experience with Business Intelligence tools, particularly Google Data Studio, is preferred.

  • Demonstrates meticulous attention to detail and maintains high work standards.

  • Exhibits a proactive and quick learning ability.

  • Strong interpersonal skills, including active listening and adept problem-solving capabilities.

  • Possesses a resilient and determined attitude to overcome challenges effectively.

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